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Returns & Exchanges

To provide every customer a confident purchase experience at MESO Beauty by ensuring the products have never been returned by other customers, our company concerns the hygiene and safety policy, and any exchange or refund with customer’s personal reason is not available.

MESO Beauty Exchange Regulations

  1. Refund policy is not available.
  2. After our company’s investigation, products can be considered exchanged only if they are certified by us or authoritative institution to be defective and damaged.
  3. Effective receipt is needed for product exchange within 7 days after purchase. After the 7 days, any exchange is not applicable. 
  4. Exchange with a reason of skin sensitivity after using is not available.
  5. Exchange with a personal reason, such as wrong products choice, color or a change of mind, is not available.
  6. Inner wear and bodysuit cannot be exchanged.
  7. MESO Beauty Limited reserves the right for final decision.

All fees involve with the exchange process include, but not limited to, shipping, fee charged by authoritative institution, etc. are responsible and bear by buyer.

Meso Beauty Limited is not responsible for any individual reaction to any particular ingredient, please feel free to ask us for the ingredient list before your purchase.

If you experience an allergic reaction cease use.  Meso Beauty is not responsibility for any reactions caused by the brands Meso Beauty sells, and therefore we do not provide any refund or exchange on personal reasons such as allergic reaction.